At KRS Traders, we strive to provide high-quality digital products and services. Please read our Return and Refund Policy carefully to understand the terms regarding refunds and returns for our products and services.
1. General Policy
1.1 Since our products primarily include digital items such as e-books and online courses, they are non-returnable and non-refundable once purchased.
1.2 Refunds are only applicable in cases where a technical error results in an incorrect charge or failure to deliver the purchased product.
1.3 All refund requests must be submitted within [X] days of the purchase date.
2. Eligibility for Refunds
2.1 You may be eligible for a refund in the following cases:
- You were charged incorrectly due to a payment processing issue.
- You did not receive access to the purchased digital product within [X] hours after successful payment.
- The product received is significantly different from its description on our website.
2.2 Refunds will not be granted in the following situations:
- You changed your mind after purchasing the product.
- You did not fully understand the product before purchasing.
- You misused or mishandled the product.
3. How to Request a Refund
3.1 To request a refund, please contact us at [Insert Email] with the following details:
- Order ID or transaction number.
- Date of purchase.
- Reason for requesting a refund.
- Any relevant screenshots or supporting evidence.
3.2 Once we receive your request, we will review it and respond within [X] business days.
3.3 If approved, the refund will be processed to your original payment method within [X] days.
4. Cancellation Policy
4.1 If you have subscribed to a service and wish to cancel it, you can do so at any time. However, no refunds will be issued for partial usage.
4.2 Subscription cancellations will take effect from the next billing cycle.
5. Technical Issues
5.1 If you experience any technical difficulties in accessing our digital products, please contact our support team at [Insert Email] before requesting a refund.
5.2 We will make every effort to resolve technical issues within [X] hours.
6. Changes to This Policy
6.1 KRS Traders reserves the right to update this Return and Refund Policy at any time.
6.2 Any changes will be posted on this page with an updated date.
6.3 Your continued use of our services after policy updates constitutes acceptance of the revised terms.
7. Contact Us
If you have any questions or need further clarification regarding our Return and Refund Policy, please contact us at :
📩 Email: krstraders0@gmail.com
📞 Phone: +91 876446619544
📞 Phone: +91 9785084798
📍 Address: Jaipur, Rajasthan, IND
Thank you for choosing KRS Traders. We appreciate your trust and support!